Terms, Conditions & Refund Policy

The Academy's Refund Policy

• All deposit payments are non-refundable.
• All deposits and full amount payments are non-refundable during offer & discount period sales.

General Terms & Conditions

• All remaining balances must be paid in full 7 days before the course which has been selected and booked commences.
• Trainees are able to pay the full remaining balance on the day of training commencing but must strictly inform The Academy that they plan to pay this remaining balance on the day by contacting the team here at The Academy either by phone, message on social media or email to hello@theacademyuk.co.uk

Cancellations

All cancellations must be notified to The Academy an absolute minimum of 14 days prior to the course beginning in writing to The Academy, 2c Hightown Road, Glengormley BT367UA via recorded, signed for delivery - alternatively you can provide notice in person or via email to hello@theacademyuk.co.uk

At the discretion of The Academy, we may be able to reallocate you onto an alternative, more suitable course date.

If the trainee does not provide cancellation notice within the timeframe provided above, the trainee is liable to the full cost of the course.

Equipment

All equipment provided by The Academy to trainees is only for the duration of the course - should the trainee wish to purchase a kit specific to their trade after this, The Academy can cater for this.